CLEANING AND FACILITY SERVICES

CAE for cleaning and facility services in Spain: getting your staff in every day

Most people associate CAE documentation with building sites, but cleaning and maintenance contractors deal with it far more often. A construction crew enters one site for a few months. A cleaning company enters a shopping centre, a hotel and three office buildings every single day, and every one of those clients runs its own access control.

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Call: +34 640 18 40 76·Monday to Friday, 9:00-19:00 (Spain)

You do not need to be a building site

The obligation to coordinate business activities comes from article 24 of the Spanish occupational risk prevention act and Royal Decree 171/2004, and it applies to any work centre, not only to construction. A shopping centre, a hotel, a hospital, a logistics warehouse or an office building all have an owner who has to check who is working inside.

That is why cleaning, maintenance, pest control, lift servicing, landscaping and security contractors end up inside the same platforms as builders, often several of them at once because each client picked a different provider.

What is usually asked of a cleaning or maintenance contractor

The structure is the same as anywhere else, but the emphasis is different: less heavy machinery, far more people, and chemical products that construction files rarely contain.

  • Company: tax and social security registration, clearance certificates and public liability insurance with its current receipt.
  • Preventive arrangement: risk assessment and preventive planning covering the actual activity, cleaning and maintenance, not a generic one.
  • Workers: registration, job specific training, risk information, medical fitness and proof of PPE delivery, for every single person who enters.
  • Chemical products: safety data sheets for the products used, and evidence that staff have been informed about them.
  • Equipment: scrubbing machines, lifting platforms or ladders may need their own documentation and maintenance records.
  • Site specific rules: access hours, areas allowed, and in some centres a separate induction before the first entry.

Staff turnover is what actually breaks the file

This sector has the highest staff rotation of any that deals with CAE. People join, cover a shift, leave, move between buildings. Every one of those movements has to be reflected in several platforms, and a worker who is perfectly legal in your payroll is simply not on the list at the door.

The practical consequence is that this file is never finished. A construction file is built once and maintained; a cleaning file is rebuilt every few weeks. Companies that treat it as a one off project are the ones whose staff get turned away.

One worker, several clients, several platforms

The same cleaner may need to be cleared in three different systems because the shopping centre uses one platform, the hotel another and the office building a third. The underlying documents are identical; what changes is where each one goes and what each client adds on top.

Preparing the documentation once, properly, and then adapting it to each platform is far cheaper than building three separate files. It also means that when a new client appears, the person can be cleared in days instead of weeks.

How EntraObra can help

We keep the worker file moving at the speed your staffing actually moves: new people prepared and assigned before their first shift, leavers removed, expiry dates tracked across every client, and rejections corrected from the reviewer's comment rather than by uploading the same file again.

EntraObra provides document management and administrative support. We are not a CAE platform and not an external prevention service: risk assessments, training and medical examinations are issued by accredited providers, and we coordinate with them. Access is always granted by the client.

FREQUENTLY ASKED QUESTIONS

Common questions

We are not a construction company. Why are we asked for CAE?+

Because the obligation applies to any work centre, not only building sites. The owner of a shopping centre, hotel or office building has the same duty to check who works inside.

We hire new staff almost every week. Can you keep up?+

Yes, and that is normally the main reason companies in this sector contact us. The key is being told who is starting before their first shift, not on the morning itself.

Each of our clients uses a different platform. Is that a problem?+

It is the normal situation. The base documents are prepared once and adapted to each platform's format and to whatever each client adds.

Do we need safety data sheets for our products?+

Usually yes. Chemical products are one of the blocks most often missing in cleaning files, together with proof that staff were informed about them.

ENTRAOBRA

Ready to work but cannot access the site?

Send us the requirements and we will review how to prepare the documentation.

info@entraobra.es